Payment Processing Delays Through Bank Connect

Incident Report for Corpay One

Investigating

We are currently investigating an issue where some payments have not been processed on time on the 30th of June.
In the affected cases, the payment status in Corpay One shows as "Initialized," but the funds have not yet been withdrawn from the bank account.
At this point, the root cause of the issue is still unknown. We sincerely apologize for the delay and the inconvenience this may have caused.
Our development team is actively working to identify the cause and implement a solution as quickly as possible.
We expect the affected payments to be processed during the day, though we are unable to provide a specific timeframe at this moment.

Posted Jul 01, 2025 - 08:42 CEST

This incident affects: Payments (Bank Connect).