Resolved -
We can confirm that the fix implemented by Nordea is working.
If a bill has the status “Paused” in Corpay One, please verify whether Nordea has received and processed the payment during today. If the payment has not been received or processed, you can click “Pay now” and attempt the payment again. If the payment has already been received and processed, please mark the bill as paid in Corpay One by clicking “Mark as paid.”
If you have manually completed payments in your bank for bills that are marked “Paused” in Corpay One, please mark these bills as paid in Corpay One by clicking “Mark as paid.”
If you have payments with the status “Initiated” in Corpay One, please contact Nordea as soon as possible to check whether they can reject the payment once they receive it, based on the amount and recipient. Unfortunately, we are not able to stop the payment from our side.
All bills with the status “Initiated” will be sent to Nordea during the course of today.
Mar 4, 12:18 CET
Monitoring -
Nordea has identified and corrected their error.
We are monitoring their fix closely and will keep you updated as the first payments of the day are processed to confirm that the issue has been resolved.
Mar 4, 09:21 CET
Identified -
The issue has been identified by Nordea, and Nordea is currently investigating it on their end.
Mar 2, 14:38 CET
Investigating -
We have identified an issue with the payments processed via Nordea on February 2, 2026.
We are investigating the issue internally in Corpay One and with Nordea.
We will keep you updated.
This issue does not affect Bank Connect or Danske Bank.
Mar 2, 10:56 CET